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June 1, 2026

FAQ

Subscription management, training protocols, account settings, and platform usage guidelines.

Your subscription can be canceled at any time. If you have an individual account and have activated your membership through our website, simply fill out the cancellation form at the link below.

Subscription cancellation form

Cognitive Trainer provides a variety of individualized cognitive training options targeted at stimulating both general and particular cognitive capacities. Browse the Tests library for structured assessments, or explore Brain games organized by skill area — Memory, Perception, Reasoning, Coordination, and Attention — to find the format that fits your goals.

Please keep in mind that if you deactivate your account, all of your data, scores, and information will be permanently lost. Once an account is destroyed, no information can be recovered. We are unable to remove a user's account on their behalf for security reasons. To delete your account, you must have access to it and use the delete option from your account settings page inside the app.

Professional accounts (Clinicians, Researchers, Schools, and Family*) have the opportunity to invite individuals to join their account, allowing users as young as 7 to join Cognitive Trainer. Please note that children aged 7 to 16 must always use Cognitive Trainer under the supervision of an adult.

Cognitive Trainer recommends doing one brain training session on non-consecutive days, 2–3 times a week. This mental exercise should be done for at least 6 months to see meaningful progress.

Need further assistance?

Access the platform to contact support or begin your training protocol.